Shenhua Electric Group (Anhui) Co., Ltd.
Founded in 1999, the company has continuously updated its products and strived for excellence in technology in line with the adjustments and development of the mechanical and electronic industries. The company's products have obtained national ISO9002 quality certification and 3C certification, and the company has been recognized as a provincial star enterprise for many consecutive years.
About Us
Shenhua Electric Group (Anhui) Co., Ltd. is located in the beautiful and prosperous Tianchang Economic Development Zone in Anhui Province, a pearl of eastern Anhui. It boasts an excellent location, bordering the historical and cultural city of Nanjing to the south and the ancient city of Yangzhou to the east; it is also connected to Chuzhou and Huai'an cities to the northwest. The Ninglian and Ninghuai expressways run through the area, providing convenient transportation and an excellent environment for the company's development.
one-stop solution
professional team
high quality
Our Product
Our company mainly produces aluminum alloy cables, power cables, control cables, computer cables, compensation cables, high-temperature cables, high-temperature flexible cables, high-temperature wires, inverter-specific cables, fluorinated nitrile cross-linked cables, high-temperature resistant fluoroplastic cables, heat-resistant silicone rubber anti-corrosion cables, anti-termite cables, and pipeline constant temperature heating cables. Based on a forward-looking and scientifically driven development approach, our company has developed aluminum alloy cables. These cables are manufactured by adding rare earth elements and iron to pure aluminum using advanced technology. In terms of performance, the current carrying capacity of aluminum alloy cables is equivalent to or even superior to traditional copper cables. Furthermore, they offer three major advantages compared to copper cables. Firstly, there is a price advantage; the price of aluminum raw materials is significantly lower than that of copper, and even with the addition of rare earth elements and iron, the price advantage remains significant. Secondly, they have a longer service life, extending at least 10 years longer than copper cables. Thirdly, in the same construction environment, using aluminum alloy cables instead of copper core cables can reduce losses during installation, saving significant installation costs.
We have collaborated with well-known companies such as China Railway, Power Construction Corporation of China, China National Chemical Engineering Group, Sinopec, and Zhongtian Steel.
Production Equipment
Our company has 11 advanced cable and wire production lines.
Our Service
Service Model
24-Hour Telephone Support
Users can receive telephone support and assistance for any problems encountered while using our products. Users can designate a primary contact person to communicate with our customer service center. Upon receiving a user's request call, our professional engineers in the customer service department will resolve or answer the user's questions by phone within the specified time.
On-Site Support
For problems that cannot be resolved by telephone, our company will send professional engineers to the site to resolve the issues for the user.
Customer Documentation
According to the contract, we will provide customers with technical data, product samples, and other relevant materials. All customer requests will be documented, recorded, and filed in the form of user problem records, user problem tracking, and user problem resolution to ensure service quality.
After-Sales Service Quality Commitment:
1. Service Commitment during the Warranty Period:
During the warranty period, if any quality problems exist or occur, and are confirmed by both parties to be our company's responsibility, our company will be responsible for proper handling, replacement, or return of the product free of charge, and all reasonable expenses will be borne by our company.
2. Service Commitment outside the Warranty Period:
The equipment will be provided with lifelong service.
We will conduct regular or irregular follow-up visits to users to understand the operation of the equipment and ensure its long-term safe and reliable operation.
Service is available on demand. We will respond within 24 hours of receiving notification. For issues requiring on-site service, the company will send service personnel to the site within a reasonable time to resolve the problem and restore the equipment to normal operation as quickly as possible.
We will continue to provide free training for users' operation, maintenance, and repair personnel, strengthen communication with users, establish quality tracking information cards, and improve user archives. We will conduct irregular follow-up visits to the products to understand the equipment's operation and ensure the long-term safe and reliable use of our company's products by customers.
Certificate
